About the order
Here you will find all the answers to any possible questions related to ordering and jewelry
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Service
I am 100% confident in the quality of each piece from DARI jewelry, and gold and silver are quite soft metals and easily susceptible to mechanical impact. Therefore, I have a proposal for service.
- For gold indefinitely and for free:
- Cleaning surfaces from dirt;
- Updating the texture (polishing, matting);
- Restoration of the enamel layer;
- Repair of damage caused by no fault of the owner.
- For silver one year from the moment of purchase:
- Restoration of the enamel layer;
- Repair of damage caused by no fault of the owner.
Additional services you can request:
- Changing the size of the ring/bracelet/neck chain;
- Coating with white or black rhodium;
- Fixing a gem;
- Application of engraving;
- Repair of damages (caused by the fault of the owner);
- Replacement of fasteners;
- Repair and cleaning of jewelry not made by me (considered individually)
*Jewelry can be brought in person or sent by Nova Poshta.
**Payment for additional services and delivery costs remain with the client.
Jewelry care
Both gold and silver are pretty soft metals and love caring, just like your favorite wool sweater.
We have compiled a list of the most important recommendations that will help your rings, earrings, bracelets and other jewelry to last as long as possible:
- It is useful to wash jewelry in soapy water once a week to wash off the dust and fat that has accumulated. But do it easily, without exerting force. If you wear jewelry without removing it, dirt accumulates in places of contact with the skin, which leads to the oxidation of both silver and gold;
- Remove jewelry at night to protect yourself from injury, and jewelry from deformation;
- Keep your jewelry clean and separate from each other. Each ring, pendant, or bracelet must have its own cell, bag, or box.
- Do not allow contact with chemicals, otherwise silver may be oxidized, take spots, enamel may suffer;
- Don't lift a barbell, wash dishes, or pick up pebbles on the beach if you have rings on your fingers. Don't forget about any other physical labor. Anything can cause deformations and scratches.
- From time to time, hand over jewelry for cleaning or surface renewal.
Enamel jewelry differs from other products not only in its original design, but also in its specific care. To preserve the initial brightness and integrity of the enamel, you must remember:
- Enamel is a coating made of a thin layer of quartz glass or polymer, so it is sensitive to mechanical influences. The enamel may be chipped or cracked by impact.
- Jewelry with enamel must be protected from direct sunlight, as well as temperature differences. In the opposite case, the coating may lose its brightness or crack;
- It is important to avoid contact of enamel with acids, alkalis and chlorine, that is, with any detergents, powders and cleaning gels. The enamel can also be damaged by interaction with cosmetics (creams, lotions) and sea water.
Payment
Not Ukraine:
- Payment directly on the site through the Monobank payment system when placing an order through the basket (apple pay / google pay / according to the card)
- PayPal
- SEPA transfer from Europe using IBAN details
- SWIFT transfer around the world using IBAN details
- To Revolut account
- Western Union
- Transfer GoUkraine:
Ukraine:
- Payment directly on the site through the Monobank payment system when placing an order through the basket (apple pay / google pay / according to the card)
- Payment in installments from Monobank (can be arranged on the site when ordering through the basket)
- Payment to the FLP account from Monobank (full IBAN details)
To pre-order jewelry that is not in stock, a deposit of 50% of the total order amount is required. The rest is paid upon completion of the decoration.
Shipping with cash on delivery is possible only for jewelry that is in stock.
Delivery
Delivery outside Ukraine is possible!:
- We ship by airmail to anywhere in the world (except rusia and belarus). Depending on the country, you may be charged a customs fee
- Dispatch outside Ukraine is carried out with 100% prepayment.
*When ordering from 5000 UAH, the delivery cost is free
Ukraine:
- Pickup at the address: Kyiv, st. Velyka Vasylkivska 97, 2nd floor gray doors with a sign DARI jewelry
- At the New Post office;
- courier delivery by Nova Poshta.
To receive a parcel to the NP, you need to have a passport / driver's license or the recipient's phone number specified when sending.
*When ordering from 3000 UAH, the cost of delivery is free.
Return
According to the current legislation of Ukraine, jewelry is included in the list of goods that are NOT subject to return and exchange.
In article 9 of the Law of Ukraine "on protection of consumer rights” of 15.05.1991 No. 1023-XII and Appendix No. 3, as well as in the resolution of the Cabinet of Ministers “ On the implementation of certain provisions of the Law of Ukraine” on protection of consumer rights " dated 19.03.1994 № 172, it is specified: the goods of appropriate quality that are not subject to exchange (return) include: jewelry made of precious metals, precious stones, organogenic precious stones and semiprecious stones.
We create DARI jewelry carefully and responsibly treat all stages of production. Therefore, we are confident in their quality, and that they will please their owners.
We understand that situations are different, and for us the main thing is that the decoration is liked, used and gives positive emotions to its owner, so we are ready to make concessions and accept jewelry for return or exchange within 7 days from the date of purchase, subject to two conditions: the presence of a tag and without traces of use.
* Registered and very individual products are not subject to return or exchange.
Production time
Almost everywhere jewelry is made by assembly-line type - first person prepares castings, second grinds them, third puts enamel and places gems. As a result, the jewelry is made collectively and it is factory.
Everything is different in DARI jewelry workshop.
Each product is made entirely by separate jeweler. That’s why the master perceives jewelry as his personal creation, takes care of it, is responsible, cherishes and puts his soul!
Ordering jewelry here, you get not only the product, but the history and value. Therefore, the manufacture of the product takes from 3 weeks and more after ordering.
The duration varies depending on the complexity of the product, the availability of enamel, gems, engraving, and now also on unpredictable reasons due to the war.
Wedding rings, engagement rings, jewelry for a gift or a specific date (departure date, for example) is better to order in advance. Please let us know the exact date required when ordering.
Yes, the production time is quite long, but believe me, my jewelry is worth waiting for :)
The materials with which we work
I work with:
- Red, yellow and white gold 585. Individually, you can order jewelry from 750 gold;
- 925 sterling silver;
- I also use hot and polymer jewelry enamels, precious stones.
Why is it better to buy jewelry in gold:
- Gold is harder and stronger than silver, so jewelry in gold is much more durable;
- Gold does not darken or oxidize, unlike silver;
- Gold stores most of the jewelry's value in the metal itself.
I want to note that gold is stronger and harder than silver, especially white, therefore, in terms of practicality, it is better and more suitable for rings and jewelry that you would like to inherit.
How do we pack jewelry?
Packaging is one of the main aspects of any gift. Almost as important as the gift itself. And it doesn't matter to whom: mother, sister, uncle, colleague, yourself. Already from the sight of the cherished box, a person should be carried away.
this is why we are taking a very thorough approach to this task. And our packaging is so mind-blowing that if you give a piece of jewelry, you can give it right away without packing it again.
if you buy for yourself, don't be surprised: it feels like today is your birthday. Even if not.
How do I measure my finger size?
It is Best to do this in our Studio or in any jewelry repair shop with a special finger.
In jewelry stores and departments selling jewelry paltsemiriv, as a rule, there is no, and consultants try on ready-made jewelry with fixed sizes. This method is not as accurate, because the size varies slightly depending on the ring model, the shape of the fingers, as well as through the standardization of factory products. For example, the ring may actually be 17.8 p-p, but the tag shows 17.5 or 18 p-p.
Dari talks About this in more detail and shares some tricks when you need to keep the size measurements secret: https://www.instagram.com/tv/B3CjvFwI3_L/
How do I measure my wrist circumference under a bracelet?
To measure the girth for a future bracelet, you need:
- Attach a centimeter or strip of paper to your hand tightly enough, but not tight. The girth should be loose-tight, so that you are comfortable;
- Calculate the length of a strip of paper using a ruler or see what the centimeter shows :)
How do I know how long a chain/string is needed for a pendant?
There are two options to determine the length of the desired chain:
- Measure the length of the chain that you like/fit;
- Attach a thread of the desired length and measure it, it is better to choose a thicker thread.
Individual order
Yes, Yes, Yes and again Yes, we do!
We like individual orders. We love complexity, break away from templates and experiment. Love.
We also like to communicate with each and every one of You. I like to learn tastes, character, likes and tastes.
When Creating custom jewelry, we focus on the art of presence: we listen to the person as much as possible so that they come out later with jewelry and say “Yes, this is perfect!". And, as it seems to us, not in vain.
*It is worth understanding that even in the decoration to order, our style will be noticeable.
**Registered and highly individual products are not subject to return or exchange.
Why does gold oxidize and silver darken? What to do?
Does gold oxidize and what can I do about it?
If You have a 100% gold bar. then it won't oxidize, right. But most gold jewelry is made with impurities of other metals, such as silver, copper, Nickel, for practical reasons.
Does gold oxidize and what can I do about it?
- The first and main reason: because the product contains other metals that interact with the environment and are oxidized. Directly gold-no, ade impurity-Yes. Therefore, for example, we can observe oxidation on the gold at the base of the nail earrings or on the inside of the ring, if you wear the jewelry without removing it;
- When jewelry interacts with iodine, it destroys the molecular structure of the outer layer of the product.
- Cosmetics, detergents, and certain medications contain substances that favorably affect the appearance of jewelry made of gold and other precious metals.
Silver darkens — what reasons and what to do?
Your clothes get dirty and you sweat, so your jewelry gets dark. And this is normal. You change your clothes and bathe yourself in the shower, so you should periodically clean your jewelry.
- Silver darkens under the influence of external stimuli. and there are a lot of them: sulfur (which is in the composition of sweat, cosmetics, air and water), skin fat, minerals (for example, in sea water). The longer the decoration is on a person who plays sports, uses cosmetics daily and bathes in the sea, the sooner it will darken.
- Improper care. Recently, we told you how to properly care for silver. In short, keep each piece of jewelry separate, remove it in the classes listed in the first paragraph, and do not clean the jewelry with a toothbrush and paste. This method will create microcracks, which will fill with mud even more as a result.
- Use of rhodium. Thus, the rhodium coating protects the silver surface from darkening. But there are a few nuances: it is erased over time and does not look OK on a matte surface. Rhodium itself gives luster to the decoration, according to many. It repeats the surface on which it is applied. And on matte jewelry, rhodium looks dull and uninviting. Everything is great on the gloss. the color of the decoration takes on a colder bluish glow.
Loyalty Program and Discounts
We value each and every client, which is why we offer a loyalty program for our regular customers, as well as special discounts for memorable occasions.
Cumulative Discounts Based on Your Total Purchases
- 1% — from 20,000 UAH ($500)
- 2% — from 25,000 UAH ($625)
- 3% — from 30,000 UAH ($750)
- 4% — from 35,000 UAH ($875)
- 5% — from 40,000 UAH ($1,000)
- 6% — from 45,000 UAH ($1,125)
- 7% — from 50,000 UAH ($1,250)
- 8% — from 70,000 UAH ($1,750)
- 9% — from 90,000 UAH ($2,250)
- 10% — from 110,000 UAH ($2,750)
- 11% — from 130,000 UAH ($3,250)
- 12% — from 150,000 UAH ($3,750)
- 13% — from 170,000 UAH ($4,250)
- 14% — from 190,000 UAH ($4,750)
- 15% — from 210,000 UAH ($5,250)
*The prices in USD are approximate and included for cases of sharp currency rate changes.
Additional Discounts
Birthday Discount
A 10% discount is available during the month before or after your birthday with proof of date.
Promotional Discounts
Occasional discounts for special events, specific products, collaborations, and other offers. Follow our updates on our website and social media for details.
Important Information
- Discounts cannot be combined; the largest discount will apply (unless stated otherwise in the promotion).
- Discounts do not apply to:
- The cost of gemstones.
- Jewelry repair services.
- Custom designs based on a client’s sketch (this does not include our existing designs where you wish to add personal engravings such as dates, names, etc.).